Pricing Structure and Financial Policy

Joanna North Associates Ltd – Adoption Support Agency

Updated June 2020

Tracing an Adopted Person

Payment for the full process is £1996.

The initial payment £499 has been made. The final payment of £1497 is due when the subject is located, or in instalments as agreed at the start of your contract.  All payments include VAT if you are in the United Kingdom.

These fees are payable regardless of the outcome of the search. This includes

  • If a person is found to be deceased
  • If they do not wish to have contact
  • Or in certain cases where the process is not seen through to a conclusion i.e. we do not locate the subject or attempt contact.  You will be notified clearly of the reasons for this. 

Why do I need to pay the fee when these outcomes happen?

Our process is thorough and labour intensive and we are committed to the correct and legal process of the work regardless of the outcome.  What we can guarantee is our focused, high quality attention to this process at all times.   Our aim during this process is to support you continuously, and this includes professional counselling if required.

Tracing a birth relative for an adopted person

Payment for the full process is £1347.

The initial payment £349 has been made. The final payment of £998 is due when the subject is located, or in instalments as agreed at the start of your contract.  All payments include VAT if you are in the United Kingdom.

These fees are payable regardless of the outcome of the search. This includes

  • If a person is found to be deceased
  • If they do not wish to have contact
  • Or in certain cases where the process is not seen through to a conclusion i.e. we do not locate the subject or attempt contact.  You will be notified clearly of the reasons for this.

Why do I need to pay the fee when these outcomes happen?

Our process is thorough and labour intensive and we are committed to the correct and legal process of the work regardless of the outcome.  What we can guarantee is our focused, high quality attention to this process at all times.   Our aim during this process is to support you continuously, and this includes professional counselling if required.

Financial Policy

  1. The shareholders, directors and managers are committed to providing a financial fair service to clients, one that provides value for money but also ensures an in-depth and thorough service providing a high level of support.
  2. Shareholders, directors and managers are committed to running a financial sound organisation and ensuring all overheads can be met in a timely manner.
  3. JNA is soundly insured at all times and seeks advice and support from brokers to ensure the right level of cover is sought at a fair price.
  4. JNA is a cash free business and all client payments are processed using WorldPay.
  5. Financial administration and checks are undertaken by our directors and book keeper as well as our firm of accountants.