Joanna North Associates Ltd – Adoption Support Agency
Updated June 2020
As a Service User it might be helpful for you to understand that we are an Adoption Support Agency by virtue of the fact that we are registered and inspected by a registration authority who evaluate our standards of practice and care of our service users.
The registration authority who assess the registration of Adoption Support Agencies is called
Ofsted have taken over from CSCI (The Commission for Social Care Inspectorate) in inspecting Adoption Support Agencies.
If you wish to contact the Registration Authority on any matter to check our registration or in case of enquiry or complaint we are obliged and are happy to furnish you with the authority’s address and phone number. You should keep this address with your records but only have to ring our office if you need the relevant information. This information is as follows below. Please ask for our complaints procedure first to see if we can help you with any problems but this does not block your right to contact the authority.
If you wish to contact the Registration Authority on any matter the following information should help you:
Ofsted by e mail.
Ofsted by Post
Piccadilly Gate, Store Street, Manchester, M1 2WD.
Ofsted by phone
Telephone: 0300 123 1231
Children Can Contact the Children’s Commissioner
Children’s Commissioner for England
20 Great Smith Street
Telephone: 020 7783 8330
We have further information on Children’s Rights available on request.